The legal bit

Awards: We have earned over 70 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our Wi-Fi Hub, USwitch Energy Awards for meter reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

*Energy discount £50 discount applies to customers switching energy plus 2 or 3 other services (broadband, mobile, and/or insurance. Bill Protector excluded). Lower discounts applied to customers taking energy, or energy plus 1 other service. Variable energy tariff only. Paying by Direct Debit. This will be reflected in your online quote.

Cheapest energy: Cheapest energy when you take Energy and one other Eligible service vs standard variable tariffs. Based on Ofgem's typical domestic usage. Payment by direct debit. Eligible services mean broadband, mobile, and insurance (insurance means Boiler & Home Cover, Income Protector and Home Insurance only). For sale nationally, excl. existing customer tariffs and intro offers. Correct: 22/02/23. Contact us to verify.

**100% renewable electricity: The renewable electricity we sell for our Green tariffs is backed by Renewable Energy Guarantee of Origin certificates which allows Ofgem to verify the source of a supplier's electricity.

*^*£400 to help you switch and 30 days to change your mind applies when you switch at least three of your services: energy, broadband, mobile and insurance (excluding Home Insurance and Boiler & Home Cover) - and you are a new customer. £400 to help you switch - we'll give you credit up to £400 towards any termination fees you have to pay your current providers. Additional requirements apply to customers who are tenants. 30 days to switch - for energy, broadband, mobile and insurance (excluding Home Insurance and Boiler & Home Cover). You'll need to return any equipment and pay for services you used before you cancel.

Unlimited SIM: Unlimited data, calls and texts every month when you use your SIM in a personal mobile device. First Unlimited SIM for just £20 per month, then get up to three additional Unlimited SIMs for £13 each. Rolling 30 day contract - subject to the Residential fair use policy a copy of this is available upon request but also at the point of signing contracts.

Cashback Card: £50 credit is paid on first top up to qualifying customers who switch their energy, broadband, mobile, and an insurance product (either Boiler & Home Cover, or Income Protector) to us. Cashback credit must be used within six months of top up.

Over £400 savings based on a new customer taking four services (Double Gold variable energy, Ultra broadband, Unlimited mobile and Boiler & Home Cover insurance (Bill Protector excluded)), paying by direct debit vs the average price of our main competitors' equivalent services.

£150 & £75 Boost: New customers, homeowners, signing up via an Authorised Partner only. Smart meter requirements apply. Subject to availability & clawback. Insurance means Boiler & Home Cover or Income Protector only.

At the point of doing a cost comparison and at the time of signing up for our services, all terms and conditions will be available from our supplier as we are fully authorised distributors for them, there is also 30 day period in which you can change your mind and revert back to your old suppliers should you so wish with no costs incurred.